Account locked after too many login attempts

Why JR locks login for a short time after wrong passwords, and how to get back in.

To protect your account, JR stops login attempts for a short time after several wrong passwords in a row.

Wait a few minutes before trying again.
Make sure you use the email you signed up with.
If you forgot the password, use Forgot password to get a reset code by email.

If you signed up with Google, use Continue with Google instead of a password.
Check that Caps Lock is off.

If you did not try to log in yourself, change your password after you get back in.

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