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Google Play gift card not working in your country?

Why a Google Play code is refused and how to choose the right card.

Google Play gift cards only work in the country they were sold for. The country of your Google Play account must match the card. This is the most common reason for the error that the code cannot be redeemed.

How to check your Play country

  1. Open the Play Store and tap your profile icon.
  2. Go to Settings → General → Account and device preferences.
  3. Look at Country and profiles.

How to redeem

Open play.google.com/redeem, or in the Play Store tap your profile icon, then Payments & subscriptions → Redeem code.

Google lets you change your Play country only once a year. Choose the card that matches your current country instead.

Cards in this guide

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